Terms and Conditions

Welcome to LookMyTrip! By accessing, browsing, or making a booking through our website, you agree to comply with the terms and conditions set forth below. Please read them carefully before proceeding.

1. General Terms

These Terms and Conditions govern your use of LookMyTrip's services, including flight bookings, hotel reservations, and holiday packages offered through our platform. By using our services, you agree to abide by all applicable policies and guidelines.

2. Booking and Payments

All bookings made through LookMyTrip are confirmed only upon successful payment.
Prices are subject to availability and may change at any time before a booking is confirmed.
It is your responsibility to check and confirm the accuracy of the travel details before making payment.
Payments can be made through credit/debit cards, UPI, net banking, or other available methods listed at checkout.

3. Cancellation and Refunds

Each booking is subject to Our Cancellation & Refund Policy, which may vary based on the service provider (airlines, hotels, etc.) and the type of fare or room booked.
Some bookings may be non-refundable or partially refundable.
Cancellation requests must be submitted in writing via email to support@lookmytrip.com or by a direct call or through our website's manage booking section.
Refunds, if applicable, will be processed within 7–14 working days after approval, subject to cancellation charges.

4. Travel Documents and Requirements

You are solely responsible for ensuring that all passengers have valid travel documents, including passports, visas, government IDs, and any health or vaccination certificates required by the destination.
LookMyTrip will not be held responsible for any issues arising due to missing or invalid travel documents.

5. Changes to Booking

Changes to flight or hotel bookings (like dates, names, etc.) are subject to airline/hotel policies and may incur additional charges.
LookMyTrip can assist in processing modifications wherever possible, but we cannot guarantee availability or acceptance of changes by the service provider.

6. Liability Disclaimer

We serve as a travel service provider and strive to ensure accurate information and seamless bookings.
However, we are not responsible for delays, cancellations, or changes made by airlines, hotels, or third-party vendors.
We are not liable for any losses, personal injuries, or damages incurred during travel unless proven to be directly caused by our negligence.

7. Intellectual Property

All content, including logos, text, images, and software on LookMyTrip's platform, is the property of LookMyTrip or its licensors. Any reproduction or misuse of content is strictly prohibited without prior written permission.

8. User Conduct

You agree not to use the website for fraudulent purposes, make speculative or fake bookings, or tamper with security features.
Any misuse may result in termination of your access to LookMyTrip and legal action.

9. Policy Changes

We reserve the right to update or revise these Terms and Conditions at any time without prior notice. Continued use of the site after changes implies your agreement to the revised terms.

10. Contact Us

For any queries regarding these terms, you may contact us at:
support@lookmytrip.com
📞 +91-XXXXXXXXXX (Customer Support)

Cancellation & Refund Policy

At LookMyTrip, we aim to provide a smooth and transparent booking experience. We understand that plans can change, and our refund and cancellation policy is designed to protect both our customers and our operations. By booking through LookMyTrip, you agree to the terms stated below.

1. General Terms

All bookings made on LookMyTrip are subject to cancellation and refund policies as stated herein.
LookMyTrip acts as a direct service provider for flight tickets, hotel bookings, holiday packages, and other travel services.
By initiating a cancellation or refund request, the user agrees to all applicable charges, conditions, and timeframes defined by LookMyTrip and any associated travel service partners.

2. Flight Bookings

A. Cancellation by Passenger

Flight tickets can be canceled online through the "Manage Booking" section or by Calling Us.
Refund eligibility depends on the airline fare rules and the time of cancellation.
Airline cancellation fees, LookMyTrip service fees, and applicable GST will be deducted from the total refund amount.

B. Cancellation by Airline

In case of flight cancellation or schedule change by the airline, LookMyTrip will assist in processing a full or partial refund based on the airline's compensation policy.
Refunds for such cases are subject to approval and timelines set by the respective airline.

C. No-show Cases

A no-show is considered when a passenger fails to report at the airport/check-in counter.
No refund is applicable in such cases unless specified by the airline's policy.

3. Hotel Bookings

Each hotel booking carries its own cancellation terms which will be displayed during the booking process.
Cancellations made within the free cancellation window (if applicable) will receive a full refund.
Bookings marked as "Non-refundable" will not be eligible for a refund under any circumstances.
In case of no-shows, the full amount may be forfeited.

4. Holiday Packages

Cancellations for holiday packages must be submitted at least 7 days before departure.
Cancellation charges will vary depending on the travel components (flights, hotels, activities).
After deducting applicable charges, the remaining amount will be refunded.
No refunds will be processed for cancellations made within 72 hours of travel, or in the case of no-shows.

5. Service Charges and Deductions

All refunds will be processed after deducting:
- Airline/Hotel/Service provider charges
- LookMyTrip's cancellation processing fee
- Any applicable taxes or transaction fees
Service fees charged during booking (convenience fee, payment gateway fee, etc.) are non-refundable.

6. Refund Timeline

Refunds, once approved, will be processed within 7–14 working days to the original payment method.
In some cases, refunds may take longer due to airline/vendor delays or banking issues.
Users will be notified via email once the refund has been initiated.

7. Payment Disputes and Chargebacks

Initiating a chargeback/dispute with your bank or card issuer without first contacting LookMyTrip for resolution may result in blacklisting of the account and future denial of services.
All payment disputes must first be addressed by making a call.

8. Modifications and Rescheduling

Changes to travel dates, passenger names, or itineraries are subject to airline/hotel/vendor policies.
Rescheduling fees and fare differences will apply.
All modification requests must be submitted at least 48 hours before the scheduled departure/check-in time.

9. Force Majeure & Special Situations

LookMyTrip will not be liable for delays, cancellations, or non-performance due to circumstances beyond its control (natural disasters, strikes, pandemic restrictions, etc.).
In such situations, refund or rescheduling options are solely based on the terms of the airline or service provider.

10. Contact Information

For any assistance regarding cancellations, refunds, or modifications, feel free to contact us:

📧 Email: support@lookmytrip.com

📞 Phone: +1-888-504-4575

Note:
LookMyTrip reserves the right to update this policy at any time without prior notice. Please review the policy regularly for any changes.

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Thank you for choosing LookMyTrip — your trusted travel partner.